Preparation and implementation of ISO 9001:2008 in Education

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Last Revised:
15. June 2013
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Mr. Treaining Department


ISO 9001 standards have been widely adopted by various organizations in the world, including educational institutions. To implement ISO 9001:2008 in educational organizations, ISO published the IWA 2 Guidelines for the application of ISO 9001 in education. 

The training course will provide understanding on guidelines of the quality management system ISO 9001:2008 in educational organizations based on international workshop agreement IWA 2.


Course Objective:

The Objectives of this course is to provide trainees with clear, simple and exact guidelines to educational organizations for implementing an effective management system in conjunction with, and based on IWA 2:2007 - ISO 9001:2008.


5 days


Course Outlines:

Day 1

Introduction to Quality Management System

• What is quality?

• Evolution of quality/quality gurus

• Benefit of Quality Management System

Quality Management Principles

• Principles of Quality Management

• Principles for Educational Organization


Day 2

Understanding requirements of ISO 9001 Quality Management System based on IWA-2

• Requirement of ISO 9001:2008 and IWA2

Interpretation of clauses in ISO 9001:2008 in Education Sector

• Clause 4: Quality Management System

• Clause 5: Management Responsibility

• Clause 6: Resource Management


Day 3

Interpretation of clauses in ISO 9001:2008 in Education Sector (Cont’d)

• Clause 7: Production Realization

• Clause 8: Measurement, analysis and improvement


Day 4

Case Studies

• Discussing a cases in Organization

Implementation and Documentation

• How to implement in your Organization


Day 5


Internal audit


Who Should Attend?

- Headmaster of schools

- Deans of Colleges

- Management Representative 

- ISO team at schools/college 

- Lecturers

- Teachers

- Practitioners of educational services

- Anyone who wants to work in educational field of quality



- Work shops

- Case studies

- Exchange of expertise

- Educational Videos.



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